What does "Digital Trust" actually mean in practice?

It is the discipline of making privacy, security, governance, compliance and AI accountability work as one programme rather than four competing ones. In practice that means a single control library serving every framework you are subject to, one risk taxonomy, one assessment that answers several obligations, and one reporting line to the board. The alternative — which is what most organisations have — is four functions asking the same business unit the same question in different formats and reporting on different cycles.

How quickly can we be DPDPA ready?

For a mid-sized enterprise with twenty to sixty systems holding personal data, a credible programme runs sixteen to twenty-four weeks. The first five weeks are discovery and gap assessment; the remainder is remediation, and its length depends almost entirely on how much engineering change your consent and retention design requires. We publish a week-by-week plan after discovery, so the timeline becomes a commitment rather than an estimate.

Do you implement, or only advise?

Both, and the split is agreed explicitly in the statement of work. Our default model includes hands-on delivery — writing detection logic, configuring identity policy, specifying consent architecture, building runbooks — alongside your teams. We do not hand over a report and leave; we stay through the internal audit and the certification audit.

Are you independent of the tools you recommend?

Completely. We hold no reseller agreements, no referral fees and no vendor commissions of any kind. It costs us revenue that most consultancies accept, and it is the single reason our platform recommendations carry weight. We will tell you when you do not need a tool at all — including one you have already budgeted for — which is not a conversation a partner-tier reseller can have.

We already have a compliance platform. Do we still need you?

A platform stores evidence and tracks controls; it does not decide what your controls should be, test whether they work, or defend your position to an auditor. Most of the clients who come to us already own a platform and are not getting value from it. Our job in that case is to make the licence fee earn itself — not to sell you another one.

Sector practice

Global Capability Centres

Serve every jurisdiction your parent operates in.

Benchmark against your sector Talk to the sector lead

Built for this sector

serving parent and Indian obligations: 1 library
parent-entity and Indian audit requirements tested once, not twice: Cross-mapped
every cross-border transfer route assessed before data moves: TIA by design

Applicable frameworks

Context

What makes this sector different

India hosts well over sixteen hundred global capability centres, and their remit has shifted from cost arbitrage to owning critical business and technology functions outright. With that shift comes the parent organisation's full compliance surface.

A GCC supporting a European bank must satisfy GDPR, DORA and the parent's internal standards, while complying with DPDPA, CERT-In directions and Indian labour and tax law. A GCC supporting a US healthcare payer inherits HIPAA through the intra-group BAA. Group internal audit, external auditors and the parent's regulators may all examine the Indian entity.

We help GCCs build one control environment that serves all of it — mapped to the parent's framework, satisfying Indian obligations, and evidenced in a way that group audit accepts without a separate Indian exercise every quarter.

Priorities we work on

Single control library mapped to parent framework and Indian obligations
Cross-border transfer mechanisms with completed impact assessments
CERT-In and DPDPA compliance layered onto global standards
Access governance that scales with rapid hiring
Consolidated audit evidence accepted by group and local auditors
Intra-group agreements that allocate obligations correctly

Pressure points

The constraints that shape every programme here

These are not hypothetical risks. They are the specific conditions we have had to design around on engagements in this sector.

Inherited obligations

GDPR, HIPAA, DORA, SOX and sector-specific parent obligations applying to Indian operations through intra-group agreements.

Dual regulatory reality

Indian requirements — DPDPA, CERT-In, log residency — that the parent's global framework does not contemplate.

Cross-border transfer

Continuous personal data movement between India and the parent jurisdiction, requiring transfer mechanisms and impact assessments.

Multiple audit masters

Group internal audit, parent external audit, customer audits and Indian regulators all testing the same environment differently.

Rapid scaling

Headcount growth of 40–60% a year straining joiner-mover-leaver processes and access governance.

How we help

Capabilities most used in this sector

All solutions

Governance

One operating model for privacy, security, risk and AI accountability.

We design the committees, policies, decision rights and reporting lines that let trust obligations be managed as one programme instead of four competing ones.

Explore capability

Compliance

Certification without the eighteen-month scramble.

Readiness, implementation and audit support for ISO 27001, ISO 27701, ISO 42001, SOC 2 and PCI DSS — run as a project with dates, owners and a definition of done.

Explore capability

Privacy

Turn data protection law into working product behaviour.

We map where personal data actually lives, rebuild consent and rights flows into your product, and leave you with a privacy programme that survives an audit and a board question.

Explore capability

Compliance

Managed Compliance

Your compliance programme, run continuously — not rediscovered annually.

We operate your control environment day to day: evidence collection, control testing, audit coordination, questionnaire response and reporting, across every framework you hold.

Explore capability

Other sectors

Where else we work

All sectors

Healthcare & Life Sciences

Patient trust is clinical infrastructure.

Hospital networks, digital health platforms and life sciences organisations carry the most sensitive data category there is, under simultaneous Indian, US and European obligations.

clinical downtime recovery objectives set before an incident, not during one: RTO-definedclinical downtime recovery objectives set before an incident, not during one
BAA coverage mapped and tracked, not assumed: Every processorBAA coverage mapped and tracked, not assumed
connected medical devices inventoried by class and risk: Device-awareconnected medical devices inventoried by class and risk

Sector detail

Banking & Financial Services

Regulatory density meets real-time expectations.

Banks, NBFCs, insurers, fintechs and capital markets firms operate under the most prescriptive supervisory regime in India, with regulators that audit rather than advise.

controls designed to withstand inspection, not just pass implementation: Audit-firstcontrols designed to withstand inspection, not just pass implementation
served by one control library: 6 regimesserved by one control library
built for continuous production, not a year-end scramble: Evidence on demandbuilt for continuous production, not a year-end scramble

Sector detail

Technology & SaaS

Trust is the shortest path through enterprise procurement.

For product companies, security and privacy posture is not overhead — it is the thing that determines whether an enterprise deal closes this quarter or next year.

security questionnaire turnaround with a committed response time: SLA-backedsecurity questionnaire turnaround with a committed response time
a defined path through the observation window, not a guess: Readiness to Type IIa defined path through the observation window, not a guess
a trust package built for the security review, not assembled ad hoc: Buyer-ready evidencea trust package built for the security review, not assembled ad hoc

Sector detail

Manufacturing & Industrial

When the line stops, everything else is academic.

Manufacturers face converging IT and OT risk, extended supplier networks, and customer security requirements arriving through the supply chain rather than from a regulator.

production recovery objectives agreed with operations, not just IT: RTO-definedproduction recovery objectives agreed with operations, not just IT
every connected asset classified by risk before controls are designed: Full OT inventoryevery connected asset classified by risk before controls are designed
vendor and integrator access designed as just-in-time, not always-on: No standing accessvendor and integrator access designed as just-in-time, not always-on

Sector detail

Questions

Working with us

The questions that come up in almost every first conversation, whatever the sector.

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